Managing both your account and your child’s account on Up Learn is easy. From linking accounts and tracking progress to handling payments and course purchases, we’ll walk you through each step so you can stay in control and support your child’s learning journey✨
Can I talk to someone about buying an Up Learn course?
Absolutely. Our dedicated parents team is happy to help - you can book a quick chat with us here 📱
How do I sign up and link to my child’s account?
Create your parent account
📝 Sign up for your parent account here
📧 Enter your child’s email address when prompted to link the accounts. This will send your child an invitation to start their free trial.
Note: You’ll need to start a free trial to create your account, but you don’t need to choose any courses yet - you can decide later!
Link accounts if they already exist
If you or your child created an account before linking, simply get in touch with us via the live chat or at [email protected].
Send us a message including both your email address and your child’s email address. Our team will manually link the accounts for you 🔗
Can I be linked to more than one child?
Right now, one parent account links to one child. But if you have another email address, you can create a second parent account to track a second child ➕
How do I manage payments through my account?
Once you’re connected to your child’s account, any purchases you make through your parent account will automatically appear on their account. If you purchased before linking, just message us and we’ll help move the courses over.
To manage payments:
✅ Navigate to the Account icon in the top-right corner
✅ Open the Billing page. There, you’ll find your invoices and see which courses are active on your child’s account.