My school is new to Up Learn
Wonde is a secure tool that syncs directly with your school’s MIS, allowing for live updates to your student, teacher, and class data on Up Learn.
To get your school set up, follow these steps:
🛠️ Set up Wonde access
Go to the Wonde portal at Wonde.
Log in with your credentials. If you don’t have access, please contact your school’s IT Department.
🙏 Choosing a Wonde set up with Up Learn
Once your school has signed up to Up Learn, the Up Learn Champion/Lead will receive an onboarding form.
In the form, you’ll be asked to provide your Data Manager’s name and email address and confirm whether your school already has an active Wonde connection with Up Learn. If you would like to proceed with Wonde, select: “No, but we’d like one.”
We’ll then send your Data Manager a Wonde connection request via the Wonde portal to review and approve.
📁 Prepare your MIS data
Before approving the Wonde connection request, make sure your class and student data in your school’s MIS (Management Information System) is up to date.
Verify student details such as email addresses, names, year groups, and class codes.
Ensure that each class in your MIS has a subject attached and students are added to the respective registers.
✅ Confirm connection with Wonde
Log into the Wonde portal and navigate to the ‘Approvals’ section.
Confirm the data categories (e.g., Students, Classes, Teachers) we need access to.
Approve the connection request for Up Learn in the 'Approvals' section.
Wonde will conduct an integration audit, which typically completes within 24 hours.
Once the Wonde audit is complete, your data will begin syncing regularly with Up Learn, allowing us to begin your account setup.
📢 Account setup
We will confirm once your account set up is complete. Please keep an eye out for any emails from [email protected]!
Once onboarded, any class changes (e.g. students switching subjects or joining the school) will automatically update via your MIS
Need to add a class during the year?
Email [email protected] and we’ll set it up for you.
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My school is returning to Up Learn
If you’ve used Up Learn before:
📁 Prepare your MIS data:
Make sure student details and class codes are current and correct.
✅ Check Wonde permissions:
Confirm your existing permissions are still active.
📝 Share your classes:
We'll send your Up Learn Champion/Lead an onboarding to ensure we're uploading your classes only when they’re ready.
🔍 Verification:
Once we have confirmation your data is ready to go, we’ll get all your classes onboarded.
📢 Account setup:
We will confirm once your account set up is complete. Please keep an eye out for any emails from [email protected]!
Once onboarded, any class changes (e.g. students switching subjects or joining the school) will automatically update via your MIS
Need to add a class during the year?
Email [email protected] and we’ll set it up for you.
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❗Troubleshooting: Classes missing after Wonde sync
Before contacting support
If your classes or students are missing from Up Learn, please work through these checks first:
Check each class has a subject in your MIS:
Every class needs a subject assigned to it.
If a class doesn’t have a subject, Wonde can’t send it to Up Learn.
Check students are in the correct class register:
Students must be added to the class register in your MIS.
Just being enrolled at the school isn’t enough.
Check each student has a year group:
Students should have a year group (10,1 1, 12, 13) assigned to them in your MIS.
Check your Wonde permissions:
Log in to your Wonde portal and go to Approvals.
Check that the Up Learn connection is still active and has the required permissions approved.
Arbor Schools:
Go to School > Programmes > Courses and verify each class has a subject assigned. For Wonde permissions, go to the Wonde portal > Approvals and re-confirm access.
Once you’ve updated your MIS, allow a few hours for the changes to come through in the next Wonde sync.
If classes are still missing by the next school day, email [email protected] with the names of the affected classes, and we’ll look into this for you.