If your school has Single Sign on (SSO) or log in via Google or Microsoft enabled, you and your students can sign in to Up Learn with your school Google or Microsoft account - no extra password needed.
What's the difference between social log-in and SSO?
There are two ways to sign in without a password. They look very similar to students, but they're set up differently - so knowing which one your school uses will help you fix any issues quickly
| đ Social log-in | đ« Single Sign-on (SSO) |
How you sign in | Click Sign in with Google or Sign in with Microsoft | Enter your email and you're sent to your school's sign-in page |
Who sets it up | Your IT team approves Up Learn | Up Learn and your school/trust set it up together |
Where student emails come from | The email on the student's Up Learn account | Your school's MIS |
How to fix a wrong email | Update it in Settings on your dashboard, or contact us | Update it in your MIS - it syncs to Up Learn automatically |
Most schools use social log-in. SSO is mainly used by multi-academy trusts (MATs), and may appear as institutional log-in.
Not sure which one you have? If your school or trust didn't arrange SSO with us directly, you're almost certainly using social log-in. You can also contact us and we'll check for you.
In both cases, it is essential that the email addresses on students' Up Learn accounts match the email in your authenticator (e.g. Google Cloud ID and Microsoft Entra). If they are not the same, we will be unable to verify the student's account for them to log in.
How do we set up social log-in?
Setting up social log-in only takes a few minutes, and it's best to do it before students and teachers start signing in
Give your IT team a teacher account
Your IT admin will need access to Up Learn to approve it for your school.
â Head to Settings on your dashboard and add your IT manager as a teacher
â Once they've signed in, they can approve Up Learn and grant any permissions as an admin
Approve Up Learn for Microsoft
If your school uses Microsoft, your IT team can do this in the Microsoft Entra admin centre, under Enterprise applications > Up Learn:
â Approve Up Learn (Client ID: 50e5087d-db41-42f8-b0a9-380a46933c8e) and grant the User.Read permission
â To give everyone access: in Properties, set Assignment required? to No and save
â To keep access restricted: in Users and groups, add the relevant groups (for example, all students or specific year groups)
Approve Up Learn for Google
If your school uses Google, your IT team can do this in the Google Admin console (admin.google.com), under Security > Access and data control > API controls > Manage Third-Party App Access:
â Find Up Learn in the list of configured apps, or add it as a new app using its OAuth client ID: 265269944230-v6vpiear4a4hso9cafscq7g3ckphuqod.apps.googleusercontent.com
â To give everyone access: select the top-level organisational unit and set Up Learn to Trusted
â To keep access restricted: apply the setting only to the relevant organisational units or groups
Check your email addresses match
The email address on each Up Learn account must exactly match the school Google or Microsoft account that person signs in with
đ With social log-in, changes in your MIS don't update Up Learn automatically
â If an email is wrong, you can update it in Settings on your dashboard, or contact us and we'll change it for you
How do students and teachers sign in with social log-in or SSO?
Once your school is set up, you and your students can use your existing school accounts to sign in âš
Sign in with your school account
Enter your email address and click Next
Choose Sign in with Google or Sign in with Microsoft (or, for SSO, follow the prompts to your school's sign-in page)
Sign in to your school account and approve the permissions
If you're already signed in to your school account, simply approve the access permissions.
Tip: make sure you sign in with the same school account as the email you entered - not a personal Google or Microsoft account. If the wrong account keeps appearing, try a private/incognito window.
Check which email provider you have
Sign in to your regular school email and check which provider is shown at the top - for example, Google or Microsoft. That's the button you'll need to use
If you or your students aren't sure, check with your IT team.
What if someone can't sign in?
If you or your students see an error message, take a look at What should I do if my students canât log in? - it walks you through how to fix each one.