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How can I retry a failed payment?
How can I retry a failed payment?

What to do if your monthly payment fails 👍

Emma avatar
Written by Emma
Updated over 3 weeks ago

We want to make sure that your learning is not disrupted if a payment fails, so you won’t lose access to the course right away if this happens 🙏

When a payment fails, the system will automatically reattempt the transaction 4 more times until it’s gone through successfully. At the fourth failed attempt, you’ll lose access to the course. So there’s no need to do anything if a payment doesn’t go through - please just wait and let the system reattempt it 🔁

Do be sure to keep an eye out for when your payments are due to ensure you don’t lose access to the course.

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