Skip to main content

What should I do if I can’t log in?

Steps for accessing your account 💻

Lauren Coldrick avatar
Written by Lauren Coldrick
Updated this week

If you already have an account with us, you can reset your password to re-gain access. Follow the steps below to get logged in as quickly as possible 💪

Try resetting your password

If you can't log in, the first thing to try is resetting your password.

🔐Head to the log in page

🔐Click on Forgot password?

🔐Enter your email address and follow the instructions in your inbox

You can also go straight to the reset page here:

Still stuck?

If resetting your password doesn’t work, just email our support team at [email protected]. We’ll help you get back in as quickly as we can 🌟

⚠️ Don’t create a new account by starting a free trial - this won’t be linked to your school or your students! Contact our support team to help set up your account.

Did this answer your question?