Noticed a drop in your Up Score? Don’t worry - it can happen! Your Up Score is designed to reflect your progress and help you improve over time. Here’s why it might have decreased and what you can do about it 💪

Your Up Score can decrease for a few reasons:

🟢 Year 12/13 toggle – If you last viewed your Up Score with the Year 13 toggle/content switched on, if the toggle is now off, or vice versa, your Up Score could drop.

📉 Memory decay – The system mimics the forgetting curve so once you've completed a section, decay will first kick in after about a week.

❌ Incorrect quiz answers – If you’re getting questions wrong when redoing quizzes, it means this area still needs mastering.

🎯 First exam paper attempt – Your very first exam paper practice score is often lower, but that’s expected! In general, If your average paper score is below your section score, it may bring your overall Up Score down.

🔄 Redoing an exam paper with a lower score – If you reattempt a paper and score lower than before, your Up Score adjusts accordingly.

📚Not revisiting past topics – If you don’t review sections you completed a while ago or struggled with, your Up Score can dip.

✅ Turn the Year 13 toggle on/off - Switching the toggle back to how you had it/it's previous setting might bring your Up Score back up

✅ Use Up Learn consistently – Regular study keeps your knowledge fresh and prevents score drops.

✅ Get more answers correct - With each quiz retry, aim to improve your accuracy and get more answers right.

✅ Redo exam papers – Your most recent score replaces your previous one, so the aim is to keep beating your score each time.

✅ Use Refresh Knowledge – Boost your scores back up and keep them green by doing regular Refresh Knowledge sessions to combat decay.