Skip to main content

How can I use Up Learn as a parent?

Support your child’s learning with Up Learn 👨‍👩‍👧‍👦

Zainab Tapas avatar
Written by Zainab Tapas
Updated over 3 weeks ago

The best way to keep track of your child’s progress with us is to sign up for one of our Parent accounts. Once you’re linked up, you’ll be able to see what they’re learning, how much content they’re completing, and how well they’re doing 👏

How do I connect with my child’s account?

When you sign up, you’ll be asked to enter your child’s email address. This links your accounts and sends them an invite to start their free trial 📥

Already started a trial without inviting them? No problem! Just message us with both yours and your child’s email address, and we’ll link you manually 🔗

What can I see from my parent account?

Get an overview from the Courses page

Once you're linked to your child’s account, you’ll be able to view their Courses page, just like they see it.

From the courses page, you can:

📘 See all active courses and their modules

📊 Check their Up Score for each module – this shows how well they're doing overall

✨ Track their XP earned for the week – a great way to track their effort through the activities they’ve attempted over the week

⏲️Keep an eye on the hours – a clear measure of the active time spent learning on the platform

This gives you a helpful snapshot of your child’s engagement and progress, without needing to log into their account directly.

Get insights on their progress in each module

When you click into a module, you’ll see the same layout your child sees – but with viewing access only. This gives you a clear picture of how they’re progressing through the course.

In each module’s page, you can see:

📈 Your child’s overall Up Score for the module – shown as a percentage bar at the top, helping you track progress at a glance

📚 All the topic areas and sections included in the module – each section is listed clearly so you can see what’s covered

Section-by-section progress – each section will show a progress ring - representing a combination of content completion and content mastery

While you can’t click into individual lessons, you’ll still have full visibility of their learning journey and can support them in making the most of the platform.

How do I track their progress?

See how much content they’ve mastered

When you go into a module, you’ll see all the content broken down into clear sections ☀️

Each topic has a coloured progress ring that shows how much your child has completed and mastered so far:

🟩 Full solid green ring = fully completed and mastered (80%+ questions answered correct)

🚧 Amber or red ring = still learning (50–79% answered correct)

🩶White ring = not started yet (or less than 50% correct)

💔Broken ring = not all activities in the section have been completed

This makes it easy to spot which areas they’re confident in, and where they might need a bit more time ⏰

For example, if your child has a solid amber or red ring, those are the sections they’ll need to revisit using Strengthen or Refresh Knowledge. If a ring is broken with a low score (no matter the colour of the ring), it means there’s still more to complete - working through more activities in that section will steadily build their score up 📈

Use Up Score to understand overall progress

Their Up Score is the best way to track their mastery and understanding of the content in each module:

🧩 60% = they’ve covered all the content at least once

🌟 90% = they’re on track for an A*/A

While you won’t be able to view your child’s exam paper attempts from your account, they’re a big part of improving the Up Score.

Encourage your child to complete practice papers when they’re ready – you’ll still be able to see the impact on their progress and score directly from your parent account! 👀

How can my child become A*/A ready?

Reaching a 90% Up Score on all the modules in their course means that your child is A*/A ready.

A great way for your child to approach the course and achieve the 90% Up Score is in two key stages:

✅ First, focus on completing all the content once through – just by doing this, they can already reach 50–60% on their Up Score.

💪 Next, aim for mastery – to push their score towards 90%, they'll need to start:

  • Practising exam papers

  • Using the Strengthen and Refresh Knowledge tools to revisit areas they found tricky and improve

You can read more about the activities that increase Up Score in this article 💡

Students need a 90% Up Score on all the modules in their course to be guaranteed an A*/A and be eligible for our money-back guarantee.

Can I talk to someone about buying an Up Learn course?

Absolutely. Our dedicated parents team is happy to help - you can book a quick chat with us here 📱

Can I manage payments through my account?

Yes! Just click the Account button in the top-right corner and go to the Billing page. There, you’ll find invoices and see which courses are active on your child’s account 🈷️

Did this answer your question?