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What is your refund policy?
What is your refund policy?

Understanding when you're eligible for a refund 👍

Zainab Tapas avatar
Written by Zainab Tapas
Updated over 2 weeks ago

At Up Learn, we want you to feel confident about your investment in your studies! If you're wondering about refunds, we've got you covered. Here’s everything you need to know💡

Am I eligible for a refund?

We offer refunds in a few different situations – let’s break it down ⬇️

7-day refund policy

Changed your mind? No problem! If you cancel within 7 days of purchasing your course, you can get a full refund if you haven’t used the course 👌

100% money-back guarantee

We’re so confident in our courses and their content that we offer a 100% money-back guarantee. If you complete the course to a 90% Up Score, meet the requirements listed here, and don’t get an A/A* in your final Year 13 exams, you’ll get a full refund – no questions asked! 😊

Getting access through your school or a scholarship

If you purchase an individual plan but later get access through your school or a scholarship, you may be eligible for a partial refund. We’ll work out a fair refund based on how long you’ve had access to your course 🏫🎓

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