At Up Learn, we want you to feel confident about your investment in your studies, whether you’re preparing for GCSEs or A Levels!

Here’s everything you need to know💡

We offer refunds in a few situations depending on the course type and subscription you’ve purchased.

You can receive a full refund if:

↪️ You cancel within 7 days of purchasing an Access until exams package, and

✏️ You haven’t used the course during that time.

You can receive a full refund for your most recent monthly payment if:

↪️ You cancel and contact us within 3 days of the payment being taken, and

✏️ You haven’t used the course in those 3 days.

You can cancel your monthly subscription at any time from your Billing page.

We’re so confident in our courses and their content that we offer a 100% money-back guarantee.

If you qualify for either the A Level or GCSE guarantee, you will receive a full refund, no questions asked! 😊

You’ll qualify if you:

☑️ Complete the course to a 90% Up Score,

☑️ Meet the full requirements listed here, and

☑️ Achieve less than an A in your final Year 13 exams

You’ll qualify if you:

☑️ Complete the course to a 90% Score

☑️ Meet the full requirements listed here, and

☑️ Achieve less than 8-8 in your final Year 11 exams

If you’re unsure which refund applies to you, or want us to check your eligibility, our team is happy to help. Just get in touch and we’ll guide you through it.